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Sri Murugan Cinema · Customer policies
Cancellation Policy
This policy explains when a food or beverage order may be cancelled.
Cancellation after ordering
Once an order is placed, cancellation does not qualify for a refund or exchange, except where required by applicable law.
Incorrect seat number
Orders with a wrong screen or seat number may be cancelled by the theatre. No refund will be made for a cancellation caused by an incorrect seat number, except where required by applicable law. Check your details carefully before submitting your order.
Service time
Please allow 20–25 minutes for service after placing your order.
These policies apply to food and beverage orders with Sri Murugan Cinema. Ticket bookings made through third-party platforms are subject to that platform’s terms.